Course Description

Businesses rely on trained auditors to monitor processes and ensure regulatory practices are Auditing being adhered to across the organisation. Quality audit is an integral and important part of an organisation’s quality management system. Indeed, the performance and profitability of a business or an organisation is driven to a large extent by the quality standards the business or organisation adheres to across all its operations.


This unique qualification has been developed by experienced auditors, consultants and compliance teams. It is suited for:

– Quality assurance managers
– Quality and improvement consultants
– Quality facilitators
– Strategic business improvement personnel
– Service quality system support analysts
– Project quality coordinator
– Or anyone who is expected to play a role in a quality, compliance or continuous improvement role in a variety of industries


Skills Developed

  • Participate in developing audit schedules
  • Gather, analyse and evaluate information
  • Report on information and findings (preparing audit reports)
  • Assess quality audit scope and objectives
  • Communicate effectively with auditees
  • How to negotiate with auditees
  • Identify resources required to conduct a quality audit
  • Develop and submit a quality audit plan
  • Prepare/manage an audit team
  • Manage audit resources
  • Monitor and manage the effectives of your audit systems and activities
  • Manage the use, transfer and review of a knowledge management system in an audit
  • Lead continuous improvement systems


BSBAUD402 Participate in a quality audit
BSBAUD501 Initiate a quality audit
BSBAUD503 Lead a quality audit
BSBAUD504 Report on a quality audit
BSBRSK501 Manage risk
BSBWHS501 Ensure a safe workplace
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Manage operational plan


Preferred Contact Method