Course Description

The WorkReady Funded Certificate IV in Business has been specifically designed to give you the skills required to succeed in any role that involves customer service and/or administration tasks.


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How a Certificate IV in Business will help you

The Certificate IV in Business is perhaps the most versatile qualification anyone can get. It gives you skills that are required in virtually all industries like retail, hospitality, small business, manufacturing, mining, oil and gas, finance, IT and more.


It does not matter where your career journey is at, the Cert IV in Business can add huge value as shown in the table below:


Are you currently?:

What the Cert IV in Business can do for you:

School Student or School Leaver
Get your first job
Pathway to further study
Credits to graduation
Add a good qualification to your resume to stand out
Gain desirable skills sought after by employers
Learn skills that can open doors to jobs you haven’t considered
Take on more work and responsibility with your qualification
Seek additional employment opportunities
Enhance your resume
Get recognised for your skills and work you do
Get ahead in your career and seek promotions
Learn new skills to make your job easier
Business Owners/ Training Managers etc
Upskill your team with nationally recognised qualifications
Get cost and time effective professional development
Use new skills to improve your bottom line


How long does it take?

The Cert IV in Business can be completed in a 5-day face-to-face class. There is a 12 month window to complete all outstanding assessments if you don’t happen to finish the work in time.



How much does it cost?

Under the WorkReady initiative, the cost for the Certificate IV in Business is only $250. If you are a concession holder, it is only $200.


If you are looking to book your place online and are a concession holder, the extra $50 will be returned to you upon proof of your concession.



How can I book a place in this course?

Your first step is to ensure you meet eligibility criteria. Take a look at the eligibility section just below!


If you meet the eligibility requirements, and don’t have any more questions for us, you can use our integrated payment system at the top right-hand-side of this page, pay for the course and secure your spot!


Alternatively, if you have some more questions regarding this course, you can fill out the enquiry form below and one of our lovely team members will get back to you as soon as possible.




How do I know if I am eligible for WorkReady funding?

Individuals need to meet course entry requirements and verify their eligibility for enrolment before being enrolled in a government subsidised training place.


You may be eligible for a government subsidised training place if you either live or work in South Australia, and you are:

  • an Australian or New Zealand citizen, or
  • a permanent Australian resident, or
  • the holder of an eligible visa (see Temporary visa types eligible for government subsidised training below).


You also need to be one of the following:

  • aged 16 years or over and not enrolled in a school, or
  • aged 16 years or over, enrolled in school and undertaking training through the Training Guarantee for SACE Students (TGSS), or
  • undertaking training through a training contract as an apprentice or trainee in identified courses.


Eligible individuals may be able to access:

  • one foundation skills course (if you are assessed to need it)
  • up to five bridging units at every qualification level (if assessed to need them)
  • unlimited priority courses.


Useful Links

Check out our ‘All About WorkReady Funding’ page here:


Check the Skills & Employment SA website for more information regarding eligibility here:




BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBITU401 Design and develop complex text documents
BSBMGT401 Show leadership in the workplace
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBMKG413 Promote products and services
BSBREL402 Build client relationships and business networks
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements


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